rajabajie's Privacy Policy

1 What Information We Collect

We may collect the following types of information when you register on the rajabajie platform and use its services:

1.1 Information Provided Directly

When you provide information to us directly, we collect:

• Full name, date of birth, and national identity card details
• Valid email address and mobile number
• Residential address and postal code
• Payment method details (bKash, Nagad, Rocket, or bank account information)
• Account username and password (stored in encrypted form)
• Documents submitted for identity verification

1.2 Automatically Collected Information

The following information may be collected automatically when you use the platform:

• IP address and device type
• Browser type and version
• Pages visited and duration of use
• Login and logout timestamps
• Betting and gaming activity logs
• Data collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may collect information about you from trusted third-party service providers. This collection is always carried out on a lawful basis and within the scope of applicable law.

2 Purpose of Information Use

rajabajie uses your information for the following lawful purposes:

• Account Management: Completing your registration process, creating and maintaining your account, and ensuring secure login.
• Service Delivery: Operating betting, casino games, and other platform services smoothly.
• Financial Transaction Processing: Safely completing deposits, withdrawals, and other financial activities.
• Identity Verification (KYC): Confirming the identity of account holders and meeting regulatory requirements to prevent money laundering.
• Customer Support: Responding to your questions, complaints, and requests, and operating 24/7 live chat support.
• Promotional Communications: Notifying you about bonus offers, promotions, and platform updates if you have given your consent.
• Responsible Gaming: Identifying problematic gaming behaviour and implementing responsible gaming policies.
• Security and Fraud Prevention: Detecting and preventing unauthorized access, fraud, and other harmful activities.
• Legal Compliance: Following applicable laws, regulations, and regulatory guidelines.
• Service Improvement: Analyzing user experience to improve the functionality and usability of the platform.

We never sell your personal information to third parties for commercial marketing purposes without your consent.

3 Information Storage and Security Measures

rajabajie has implemented industry-standard technical and administrative measures to protect your personal information:

3.1 Technical Security

• SSL/TLS Encryption: All communications between the platform and your device are protected by 256-bit SSL encryption.
• Data Encryption: All sensitive data, including passwords, is stored on servers in encrypted form.
• Firewall Protection: Our server systems are protected by advanced firewalls and intrusion detection systems.
• Secure Data Centres: Your information is stored in internationally recognised secure data centres.
• Two-Factor Authentication: Two-factor authentication is available for additional account security.

3.2 Administrative Measures

• Strict access controls — only authorised staff have access to necessary information.
• Regular security audits and vulnerability assessments.
• Regular data protection training for staff.
• Rapid response plan in the event of a data breach.

While we take every possible security measure, transmitting information over the internet is not entirely risk-free. We ask that you use a strong password and not share your login details with anyone else.

4 Sharing Information with Third Parties

rajabajie may share your personal information with third parties in the following limited circumstances:

4.1 Service Provider Partners

We rely on selected third-party providers to help operate our services. These providers include:

• Payment Processing: bKash, Nagad, Rocket, and banking partners — to complete financial transactions.
• Identity Verification: KYC service providers — to meet regulatory requirements.
• Game Providers: Game software providers including Pragmatic Play, Spribe, JILI, and PG Soft — to deliver gaming services.
• Technology Services: Hosting, cloud service, and security analytics providers.

All these partners operate under strict confidentiality agreements and may use information only for specified purposes.

4.2 Legal Requirements

We may be legally required to disclose information in the following circumstances:

• In response to a court order or a lawful request from a government authority.
• To comply with laws relating to fraud investigation or prevention of money laundering.
• To protect the rights, property, or safety of ourselves or others where this is legally required.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such circumstances we will notify you in advance and your rights will be protected.

5 Cookie Policy

The rajabajie platform uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Essential for the basic functionality of the platform — maintaining login sessions, security verification, and so on.
• Performance Cookies: Collect website usage statistics to improve service quality.
• Functionality Cookies: Remember your preferences and settings — such as language preference and betting panel configuration.
• Analytical Cookies: Collect anonymised data to monitor and improve the quality of our services.

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. However, disabling certain cookies may partially limit the functionality of the platform.

6 Protection of Minors' Information

rajabajie strictly prohibits registration by anyone under the age of 21. We do not intentionally collect any personal information from minors. If we become aware that information belonging to a minor is in our system, we will immediately delete that information and close the associated account.

If a parent or guardian suspects that their minor child has registered on this platform, please contact our support team immediately.

7 Your Rights

You have the following rights regarding your personal information:

• Right of Access: You have the right to know what information we hold about you. You can obtain this information by submitting a written request.
• Right to Rectification: You have the right to request correction if any of your information is inaccurate or incomplete.
• Right to Erasure: In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
• Right to Object to Processing: You have the right to object to the processing of your information for marketing purposes.
• Withdrawal of Consent: You may withdraw consent given for marketing communications at any time.
• Data Portability: In certain circumstances, the right to receive your information in a standard, machine-readable format.

To exercise these rights, contact us via our 24/7 live chat support or by email. We will respond to your request within 30 days.

8 Data Retention Period

rajabajie retains your personal information only for as long as necessary. The retention period is determined by the following criteria:

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Closed Accounts: After an account is closed, financial transaction and identity verification information is retained for a specified period in accordance with applicable legal requirements.
• Legal Obligations: Certain information must be retained for an extended period under tax, anti-money laundering, and other regulatory laws.
• Dispute Resolution: Relevant information is retained in the case of ongoing legal disputes or investigations.

At the end of the designated period, we securely and permanently delete or anonymise your information.

9 Payment Information Security

Financial transaction information is handled with the utmost care. For transactions on the rajabajie platform via bKash, Nagad, Rocket, and bank transfer:

• All payment information is transmitted through encrypted channels.
• We never store your full mobile banking PIN or bank password under any circumstances.
• Only the information necessary for payment verification is collected.
• Our payment service providers comply with industry-standard security standards.
• Suspicious transactions are monitored and reviewed through automated systems.

The minimum deposit is ৳500 and the minimum withdrawal is ৳800. Withdrawals are typically processed within 5 to 30 minutes.

10 Changes to the Privacy Policy

rajabajie reserves the right to update this Privacy Policy at any time. In the event of changes to the policy:

• The updated policy will be published on this page and the "Last Updated" date will be changed.
• For significant changes, you will be notified via your registered email or through a notification on the platform.
• If you continue using the platform after the changes, you will be considered to have agreed to the updated policy.
• If you do not agree with the changes, you may stop using the service and request to close your account.

We recommend that you review this policy regularly so that you are always informed about our data management practices.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

We will try to respond within 30 days of receiving a privacy-related request. For urgent data protection matters, please contact us via our 24/7 live chat.