rajabajie Terms and Conditions

1General Terms and Definitions

These terms and conditions form the legal agreement between the rajabajie platform and its users. Definitions of some important terms used below are provided here:

• "Platform" or "Site" — rajabajie website and all services including its applications.
• "User" or "Member" — any person who registers on rajabajie and uses its services.
• "Account" — the personal account registered in the member's name.
• "Balance" — real money deposited in the account.
• "Bonus Balance" — bonus funds awarded as part of a promotion, withdrawable subject to wagering requirements.
• "Wagering Requirement" — the condition requiring a specified amount to be wagered before a bonus can be withdrawn.
• "KYC" — Know Your Customer — the identity verification process.

These terms are drafted in Bengali and apply to users in Bangladesh. In case of any dispute, the Bengali version will take precedence.

2Account Registration and Eligibility

To register on rajabajie, all of the following conditions must be met:

2.1 Eligibility Requirements

• You must be at least 21 years of age.
• You must be a legal resident of Bangladesh.
• You are not legally restricted from participating in gaming or betting activities.
• You have not previously had an account closed or banned on rajabajie.

2.2 Registration Process

All information provided at the time of registration must be truthful, accurate and complete. rajabajie reserves the right to cancel an account and forfeit deposited funds if false information is provided.

2.3 One Account Policy

2.4 Account Security

It is entirely your responsibility to keep your account password and login information confidential. Any unauthorized use of the account must be reported to our support team immediately.

3Age Verification and Identity Confirmation

rajabajie follows the KYC process to ensure responsible gaming. Identity verification may be mandatory before processing withdrawal requests or exceeding certain limits.

3.1 Required Documents

• A clear copy of your National Identity Card (NID) or passport.
• Proof of current address (utility bill or bank statement — not older than 3 months).
• Proof of ownership of the payment method used (bKash, Nagad, Rocket or bank account number verification).

3.2 Restrictions Pending Verification

Withdrawals may be temporarily suspended until KYC verification is completed. rajabajie reserves the right to request identity verification at any time if needed.

4Deposit and Withdrawal Policy

4.1 Deposit Methods and Limits

rajabajie supports the following payment methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

4.2 Withdrawal Policy

• Minimum Withdrawal: ৳800.
• Standard Processing Time: 5–30 minutes.
• Withdrawals are only possible via the same method used for the deposit.
• The name on the payment method and the account must match.

4.3 Withdrawal Processing

Withdrawal requests are approved subject to KYC verification. If unusual activity is suspected in an account, the withdrawal may be temporarily held while an investigation is conducted.

4.4 Currency and Conversion

All transactions are conducted in Bangladeshi Taka (BDT/৳). Transactions in other currencies are not accepted.

5Bonuses and Promotional Offers

5.1 Welcome Bonus

rajabajie offers new members a 200% bonus on their first deposit up to ৳20,000. For example:

• ৳1,000 deposit → ৳2,000 bonus → total balance ৳3,000.
• ৳22,000 deposit → ৳20,000 bonus → total balance ৳42,000.

5.2 Bonus Terms

• Each bonus offer has its own terms and expiry period.
• Bonus balance cannot be withdrawn directly — only winnings earned through wagering are withdrawable.
• Multiple bonuses cannot be active at the same time.
• If a deposit is reversed after a bonus has been claimed, the bonus will be cancelled.
• rajabajie reserves the right to modify or withdraw any bonus offer.

5.3 VIP Program

rajabajie operates three VIP tiers, each with a weekly cashback benefit:

• Bronze: up to 0.5% weekly cashback.
• Silver: up to 1.0% weekly cashback.
• Gold: up to 1.5% weekly cashback.

It is possible to advance to a higher VIP tier through regular and active gaming. Cashback is also withdrawable subject to wagering requirements.

6Gaming Rules

6.1 Fair Play

rajabajie uses advanced technology to ensure fair play. The outcome of all games is determined through Random Number Generator (RNG) technology. Manipulation of any game result is not possible.

6.2 Prohibited Activities

Any of the following activities are strictly prohibited and may result in account termination:

• Playing using bots, automated software or artificial intelligence.
• Intentionally exploiting system errors or bugs.
• Using another person's account or transferring an account to a third party.
• Bonus abuse through multiple accounts (bonus hunting).
• Money laundering or any activity connected to illegal funds.

6.3 Technical Issues

If ambiguity in a game result arises due to server issues, network disruption or technical errors, rajabajie reserves the right to cancel the relevant round and refund the wagered amount.

6.4 Game Providers

rajabajie works in partnership with international-standard game providers including Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, NetEnt, Microgaming and Ezugi. The game providers' own terms and conditions may also apply.

7Account Suspension and Termination

7.1 Temporary Suspension

An account may be temporarily suspended in the following circumstances:

• During the KYC verification process.
• While investigating suspicious activity.
• Due to a security risk.
• At the user's own request (responsible gaming limits).

7.2 Permanent Termination

In cases of serious breach of the terms, the account will be permanently terminated and any funds or bonuses obtained unlawfully will be forfeited.

7.3 Voluntary Account Closure

A user may close their account at any time by contacting the support team. Available balance can be withdrawn before account closure, however bonus balance will be cancelled.

8Responsible Gaming

rajabajie firmly believes in responsible gaming. We want our members to enjoy games with a healthy mindset and for the purpose of entertainment.

8.1 Self-Exclusion Feature

If you feel that gaming is having a negative impact on your life, please contact our support team. We will assist in activating a temporary or permanent self-exclusion.

8.2 Deposit Limits

Users may set their own daily, weekly or monthly deposit limits. Once a limit is set it takes effect immediately, and a reduction takes effect right away.

9Privacy and Data Protection

rajabajie uses SSL encryption and modern security technology to protect your personal information. Read our Privacy Policy for details on how your information is collected, stored and used.

9.1 Purpose of Data Use

• Account management and payment processing.
• Identity verification (KYC) and fraud prevention.
• Service improvement and customer support delivery.
• Informing about promotional offers (subject to user consent).

9.2 Sharing Information with Third Parties

Except for legal obligations or payment processing requirements, rajabajie does not sell or disclose your personal information to third parties.

10Limitations & Liability

rajabajie strives to ensure uninterrupted service as much as possible. However, rajabajie will not be held liable in the following cases:

• Loss of a game session due to internet disconnection.
• Technical issues caused by third parties (payment providers, game providers).
• Service interruptions during unexpected server maintenance or upgrades.
• Unauthorized access to an account due to the user's own negligence or keeping their password insecure.
• Natural disasters or unforeseen circumstances (Force Majeure).

rajabajie's total liability shall in no case exceed the total amount of the transaction in question.

11Dispute Resolution

11.1 Filing a Complaint

For any dispute or complaint, please first contact us through our 24/7 Bangla live chat support or by email. Most issues are resolved quickly.

11.2 Formal Complaint

If the matter is not resolved via live chat or email, a formal written complaint may be filed. The complaint must include the account ID, the date and time of the incident, a description of the issue, and the expected resolution.

11.3 Response Time

rajabajie will provide an initial response within 7 business days of receiving the complaint and will issue a final decision on complex matters within 30 business days.

11.4 Final Decision

In disputes regarding game results, the game provider's logs and data will be considered as final evidence. If technical errors are proven, the relevant round will be cancelled and the wager amount will be refunded.

12Changes to Terms

rajabajie reserves the right to modify these rules and terms at any time. In the event of changes:

• Updated terms will be published on the website.
• Members will be notified of important changes via email or account notifications.
• Continued use of the site after any changes will be considered as acceptance of the new terms.